The Green Bubble Problem occurs when a text message includes both an iMessage and Android user, causing all messages to appear as green bubbles instead of the typical blue bubbles associated with iMessage.
It’s such a small thing, but it’s annoying to both sides of the equation because it doesn’t stop at the color.
For example, using a “tapback” like the 👍 reaction to a message results in multiple texts explaining that someone has liked a message instead of just showing up as the reaction.
Some leaders fear that in working with a remote Executive Assistant, different kinds of Green Bubble Problems may arise.
Here are three that I hear from prospective clients: Compatibility Challenges, Language/Security Concerns, and Accessibility Issues.
Let’s take these one by one…
1. Compatibility Challenges
- At Dream Support, our Executive Assistants calibrate to your technologies and, when needed, help do the necessary research and implementation to migrate your technologies to better accomplish your business needs.
- We adapt to your tech stack and systems, we don’t force you into ours.
2. Language Barriers & Security Concerns:
- At Dream Support, we supply US-based EAs that become a dedicated part of your team. They are frequently entrusted with highly sensitive information, like banking logins or credit cards, to accomplish projects and tasks that would only be given to highly trusted individuals. Of course we recommend using a tool like 1Password to accomplish these sorts of sharing vaults.
- We introduce English speaking, US-based, vetted, tested, background checked and introduced to our clients before agreements are signed or money changes hands to allow all parties to provide feedback on the potential of working together before a kick off.
3. Accessibility Issues
- At Dream Support, we recognize that access to your EA could be a concern. That’s why every client is touched on every work day by their personally matched EA. The days of going for days without interacting with or hearing from your fractional EA are gone.
- Our EAs are in constant contact with our clients. They will bend to whatever communication platform you prefer. They are just a text, phone call, Zoom call, Slack, or Teams message away.
While Green Bubble Problems may persist in smartphone messaging, Dream Support addresses compatibility issues, language barriers, security concerns, and accessibility issues, by providing fractional, yet personally dedicated EAs to busy leaders.
Micah Foster, Co-Owner
Micah Foster is a partner at Dream Support LLC who has been providing remote executive assistants to busy leaders who need administrative and organizational help for over five years.
He has a passion for creating and maintaining positive and productive work environments and empowering people to reach their full potential.